Frequently Asked Questions
Everything you need to know about shopping at Hayabusa
What are your standard shipping times?
We offer standard shipping which typically takes 3-5 business days for domestic orders, and express options for 1-2 day delivery.
What is your return policy?
You can return any unused item in its original packaging within 30 days of purchase for a full refund or exchange.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary based on the destination.
How can I contact customer support?
Our support team is available via live chat on our website or through email at [email protected] from 9 AM to 6 PM EST.